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Lost Crypto Key — confidential wallet recovery

Recovery guide · Software wallets

Atomic Wallet: lost password, missing words, broken vault

In short

Atomic Wallet stores an encrypted vault on your device plus a standard 12-word BIP39 seed. If you have the seed, you don't need the app at all — any compatible wallet will restore your funds. The hard cases are forgotten passwords, partial seeds, and corrupted vault files after a reinstall.

By Lost Crypto Keysoftware

Atomic Wallet suffered a major breach in June 2023. If your wallet was compromised then, recovery means tracing — not restoring. We can advise on what’s realistic before you spend money chasing stolen funds.

The clean case: 12 words intact

Restore the same 12 words into a fresh Atomic install, Trust Wallet, Exodus, or any BIP39-compatible wallet. Verify balances on the relevant block explorers before sweeping anything.

Forgotten password, app still installed

The password decrypts the local vault — it isn’t your seed. If the app still launches, the encrypted vault file lives in your OS user-data directory. Don’t reinstall yet. We work from a copy of that file, run a targeted password-recovery pass using hints you remember, and recover the seed in place.

The hard cases we see

  • 11 of 12 words, one unsure or smudged on paper.
  • All 12 words but checksum fails — a transcription error.
  • Right words, wrong order.
  • Forgotten password and no seed backup — we work from the encrypted vault.
  • App reinstalled, vault file deleted before the seed was saved.

Keep reading

Browse all recovery guides

Answers up front

Common questions

Do you need my seed phrase or private key to start?
No. We never ask for your seed phrase, private key, or wallet password up front, and a legitimate recovery service will not. The intake form asks only for your story.
What does recovery cost?
Nothing upfront. Our fee is 10% of the recovered amount, and only if recovery succeeds. If we cannot open the wallet, you owe nothing.
Do you take custody of my crypto?
No. You keep the keys. Work is performed under a mutual NDA and you retain control of your funds throughout.
What kinds of wallets can you recover?
Hardware wallets (Ledger, Trezor, KeepKey), browser and software wallets (MetaMask, Electrum, Exodus, Atomic), legacy Bitcoin wallet.dat files, Ethereum presale and keystore files, and long-retired wallets such as MultiBit, Jaxx Liberty and Counterwallet.

No recovery, no fee

Your crypto isn't gone. It's waiting.

Every day you wait is another day locked out. Tell us what happened — we’ll take it from there.

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$0 upfront · 10% on success · nothing if it fails