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Recovery guide · Electrum

Electrum wallet recovery: forgotten passwords, partial seeds, and corrupt files

In short

Electrum has been the default desktop Bitcoin wallet for over a decade, which means we see more Electrum recoveries than almost any other type. Most fall into four buckets: a forgotten spending password on a known wallet file, a 12-word seed that "almost" works, a 13-word Electrum 2FA seed people forgot is different from BIP39, and a wallet file that won't open after a disk crash or migration. Here's what to try on your own — and where it pays to bring in help.

By Lost Crypto Keysoftware

Work from a copy, always. Before you try anything below, copy the entire Electrum data folder to a separate drive and put the original somewhere you won’t touch it. Recovery attempts can corrupt a working file.

Forgotten Electrum password

The Electrum wallet file is encrypted with your spending password using AES-256. There is no backdoor and no “reset password” — the only path is to guess the password against the encrypted file. If you remember anything about it (length, words you tend to use, a date, capitalization habits), an offline tool like btcrecover can test millions of variations per second on a modern GPU.

  1. Locate your wallet file (Windows: %APPDATA%\Electrum\wallets, macOS: ~/.electrum/wallets).
  2. Write down everything you remember about the password — even fragments help massively.
  3. Build a password “token list” reflecting your habits (common base words, suffix numbers, symbols).
  4. Run btcrecover offline against the wallet file. Stop the second a hit prints — never re-enter the password into a website.

Seed phrase that doesn’t restore

Electrum seeds are not BIP39. Electrum has its own seed format (often called “Electrum seed” or “Segwit seed”) and a separate 2FA seed format. Importing an Electrum seed into a different wallet, or a BIP39 seed into Electrum without flipping the right toggle, will silently produce a different wallet with a $0 balance. Common fixes:

  • 12-word Electrum seed → restore inside Electrum only. Choose “Standard wallet” → “I already have a seed”. Do not enable BIP39.
  • 13-word seed → that’s an Electrum 2FA seed. Use the “Two-factor authentication” wallet type. The extra word matters.
  • BIP39 seed (12/18/24 words) → in Electrum’s seed step, open the options icon and tick “BIP39 seed”. Try derivation paths m/84'/0'/0' (native segwit), m/49'/0'/0' (wrapped segwit), then m/44'/0'/0' (legacy).
  • One or two seed words missing or fuzzy → an offline seed-search tool can brute-force the gap if you know the rough position.

Corrupt or unreadable wallet file

A wallet that fails to open after a crash, OS reinstall, or sync from cloud backup usually isn’t lost. The encrypted blob is small and often recoverable from disk images, Time Machine snapshots, shadow copies, or the OS trash. Don’t keep launching Electrum against a broken file — every open can rewrite metadata and overwrite shadow copies. Image the disk first, then work from the image.

When this stops being a DIY job

The cases we end up taking on usually look like one of these:

  • A password you “almost” remember — themes and length yes, exact characters no.
  • A seed where one or two words are illegible or you suspect a typo.
  • A drive that crashed mid-write; the wallet folder is half there.
  • A 2FA wallet where you have the seed but lost the second-factor device.

These all have an established forensic path. You keep custody of every key. We don’t get paid unless you do.

Keep reading

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Answers up front

Common questions

Do you need my seed phrase or private key to start?
No. We never ask for your seed phrase, private key, or wallet password up front, and a legitimate recovery service will not. The intake form asks only for your story.
What does recovery cost?
Nothing upfront. Our fee is 10% of the recovered amount, and only if recovery succeeds. If we cannot open the wallet, you owe nothing.
Do you take custody of my crypto?
No. You keep the keys. Work is performed under a mutual NDA and you retain control of your funds throughout.
What kinds of wallets can you recover?
Hardware wallets (Ledger, Trezor, KeepKey), browser and software wallets (MetaMask, Electrum, Exodus, Atomic), legacy Bitcoin wallet.dat files, Ethereum presale and keystore files, and long-retired wallets such as MultiBit, Jaxx Liberty and Counterwallet.

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$0 upfront · 10% on success · nothing if it fails