Recovery guide · Software wallets

Exodus recovery: from missing words to corrupted backups

Exodus stores your funds behind a 12-word BIP39 phrase plus, on desktop, an encrypted local vault. The wallet itself is just a UI — your coins live on the blockchain. That means recovery almost always comes down to either reconstructing the 12 words or unlocking the desktop vault.

Don't enter your 12 words on a website or paste them into a chat. Exodus support will never ask for them. Anyone who does is a thief.

You have all 12 words

Install a fresh copy of Exodus, choose "Restore Wallet", and enter the phrase. If you'd rather not depend on Exodus, the same seed restores into Electrum (BTC), MetaMask (ETH and ERC-20s), and any BIP39-compatible wallet. Exodus uses standard BIP44 derivation paths.

You have the desktop vault but not the words

Exodus stores your encrypted seed in exodus.wallet/under your user profile (look for seed.seco and related files). With the original password, restoring is instant. With a forgotten or partially remembered password, targeted GPU-based decryption can usually recover funds provided you remember the structure of what you typed — first letter, length, the years you used it, the substitutions you tend to make.

The 12 words are incomplete or out of order

The Exodus app won't open or shows zero balance

An app that won't launch is almost always a corrupted local database, not a lost wallet. Back up the entireexodus.wallet folder before doing anything else. A zero-balance restore usually means a wrong seed entered somewhere — verify each word against the BIP39 wordlist before assuming the funds are gone.

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Not affiliated with Exodus Movement, Inc. General educational information; not financial advice.