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Lost wallet? Find your recovery path in 60 seconds.
One honest question, five honest answers. We’ll tell you whether to keep going on your own, read a guide, or talk to us. No signup, no upsell — most people who land here don’t need to hire anyone.
What best describes your situation?
Good news: you're almost certainly recoverable on your own.
A complete seed phrase is the wallet. The device or app is just a shell around it. Install a reputable wallet that supports your coin, choose “restore from recovery phrase,” and enter your words in order. You should not need to pay anyone for this.
Recoverable in most cases — this is what we do.
BIP39 has a built-in checksum and a fixed 2,048-word list, which makes a small number of missing or uncertain words a search problem rather than a dead end. One or two gaps is routine. More than that gets harder but is often still solvable.
Start a confidential caseOften recoverable — depends on what you remember.
If you still hold the wallet.dat, keystore JSON, or encrypted backup, the file itself is intact and the problem is the password. Partial memory — length, fragments, habitual patterns — dramatically narrows the search.
Start a confidential caseWe have a guide for that wallet.
We publish honest technical write-ups for the wallets people most often lose access to — what is recoverable, what is not, and what to try yourself before paying anyone.
Browse recovery guidesBe careful: 'recovery' of stolen funds is mostly a scam industry.
We will be straight with you — once funds leave your wallet, they are gone absent law enforcement action. Anyone promising to trace and return stolen crypto for an upfront fee is running a second scam on the same victim. Report it to IC3 and your exchange. We do not take these cases, and we will not charge you to tell you that.
Still not sure what you have?Tell us what happened— a real person reads every intake.
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Your crypto isn't gone. It's waiting.
Every day you wait is another day locked out. Tell us what happened — we’ll take it from there.
Start My Free Recovery Review$0 upfront · 10% on success · nothing if it fails
