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Lost Crypto Key — confidential wallet recovery

Recovery guide · Browser wallets

MetaMask recovery: password, seed, and vault file

In short

MetaMask stores an encrypted "vault" in your browser's extension storage. The vault is locked by the password you set when you installed the extension. With the password, MetaMask shows you the 12-word Secret Recovery Phrase on demand. Without it, you have two paths: restore from the phrase if you wrote it down, or recover the password from the vault file.

By Lost Crypto Keybrowser

MetaMask support will never DM you on Discord or Twitter, and they will never ask for your Secret Recovery Phrase. Anyone who does is trying to steal from you.

You have the 12-word Secret Recovery Phrase

Install MetaMask fresh, click “Import an existing wallet”, and paste the phrase. You can also import the same seed into any BIP39-compatible wallet — Rabby, Frame, hardware wallets — and the same Ethereum addresses appear. The default MetaMask derivation path is m/44'/60'/0'/0/x.

You forgot the password but the extension is still installed

The encrypted vault lives in your Chrome / Brave / Firefox profile, in the MetaMask extension’s local storage. If the extension is still installed and you haven’t reset it, the vault is there. Back up your entire browser profile folder before touching anything else. With the vault file and any partial memory of the password (length, characters used, words you tend to base passwords on), targeted decryption recovers the seed in the overwhelming majority of cases.

You reset MetaMask or moved browsers

Once the extension is uninstalled or the browser profile is wiped, the vault is gone unless you backed it up. If you have a Time Machine, Windows File History, or browser-profile cloud sync from before the reset, the encrypted vault may still be in there — recover the file first, then attempt password decryption.

Partial seed or transcription error

  • 11 of 12 words — the 12th word is determined by the BIP39 checksum and can be searched in seconds.
  • 12 words that fail validation — one or two words are likely misspelled or swapped; checksum-aware search resolves most.
  • Seed recovers an empty wallet — derivation-path mismatch is the most common cause; sweep paths before assuming loss.

Keep reading

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Answers up front

Common questions

Do you need my seed phrase or private key to start?
No. We never ask for your seed phrase, private key, or wallet password up front, and a legitimate recovery service will not. The intake form asks only for your story.
What does recovery cost?
Nothing upfront. Our fee is 10% of the recovered amount, and only if recovery succeeds. If we cannot open the wallet, you owe nothing.
Do you take custody of my crypto?
No. You keep the keys. Work is performed under a mutual NDA and you retain control of your funds throughout.
What kinds of wallets can you recover?
Hardware wallets (Ledger, Trezor, KeepKey), browser and software wallets (MetaMask, Electrum, Exodus, Atomic), legacy Bitcoin wallet.dat files, Ethereum presale and keystore files, and long-retired wallets such as MultiBit, Jaxx Liberty and Counterwallet.

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